Our FAQ section covers everything you need to know, from product quality and usage to shipping and safety.
Send an email to orders@omegaminosource.com quoting your order number, attaching a clear photograph of the damage, and describing what happened. We will arrange a replacement for the damaged item.
Once a parcel is in transit we can only send it out again if it comes back to us as undeliverable. It is usually quicker to contact your local post office directly and ask them to reroute the parcel, or to set up forwarding on the address you entered, through usps.com.
Get in touch and we will send the correct items out at no cost to you.
Given what these materials are, we are not able to take returns. We will still work with you to resolve anything wrong with an order.
Our customer service team looks at refund requests individually. To help us deal with yours quickly, include your order number and a description of the problem with photographs where relevant.
Because that is precisely what it is. OmegAmino materials are Research Use Only and are sold only to qualified researchers working in controlled laboratory settings. None of them carries FDA approval for use in people or animals, and that includes clinical trials, therapeutic use, and consumption of any kind. Our materials are not drugs or dietary supplements and are restricted to professional research applications.
One thing worth being clear about: we do not advise on how any of this should be used. Establishing and following an appropriate research protocol is the researcher’s responsibility, taking qualified advice where needed.
No. Nothing sold here is safe to swallow, and nothing sold here is approved for human consumption. Taking these substances may carry serious risks to health.
Ordering from OmegAmino is your agreement that you will not consume these materials or administer them to anyone, under any circumstances. They exist for qualified researchers to use in controlled laboratory conditions.
Research use only. Everything listed here is supplied as a laboratory reagent, for in vitro work and controlled experimental settings — nothing more. The details we publish alongside each item are reference information for the people running that work, and are not instructions for use. These materials are not to be administered to people or to animals under any circumstances, and they should be received, stored and handled only by qualified personnel operating in an appropriate facility. None of it is a drug, a food or a cosmetic, and none of it may be presented, packaged or described as though it were.
Access here is limited to licensed research professionals aged 21 or over. Please confirm that this describes you before continuing.
